Whoa! This morning I got a frantic phone message from a customer who hosts with BeeLine. We also manage this customer's domain name. (Their dot com.) We'd sent her a notification of domain name renewal and she'd misplaced it, so it didn't get paid. She was terribly worried that her domain name would expire and her Web site would go away entirely.
No worries!
If BeeLine is managing your domain name -- which we do for most of our customers -- you never need to worry about the domain expiring. We take expirations very, very seriously. Because if your domain expires, your Web site goes away.
So, we have a system in place that's nearly foolproof:
- When your domain comes up for renewal, we notify you well in advance of expiration dates...usually about two months in advance. Just in case you decide to take a trip to Tahiti for a month without your laptop and cellphone.
- Then, as an added safety net, we automatically renew the name for another year, no matter what.
Let me say that again: Your domain name is set to renew AUTOMATICALLY whether you've paid the fee or not. We know that your domain name is crucial to keeping your site online... and therefore to the process of running your business. So in essence, your domain name doesn't expire unless we haven't heard from you in over a year.
Why do we renew domain names at our own expense? Because we're nice. And, because we know how hectic your life is. We know that running a business and taking care of employees and products and customers can be more than a full time job. We feel it's our job to take all the worry out of your online life while you get on with your offline life.
Do we sometimes get stuck paying for a domain name we can't use? Of course we do. But, we'd rather risk that expense than have our customers' Web sites go offline. Every day that passes more people are looking online for products and services. This means that your Web site becomes more crucial to running your business successfully. . . and your success is ours, too.
So, we mean it when we say Don't Worry. Bee happy.
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